Frequently Asked Questions
A: Browse our website, add items to cart, and follow checkout process.
2. Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, and bank transfers.
3. Q: Is my personal and payment information secure?
A: Yes, our website uses SSL encryption for secure transactions.
A: We offer standard and express shipping options. Delivery times vary.
2. Q: How long does shipping take?
A: 3-7 business days for standard, 1-3 business days for express.
3. Q: Do you ship internationally?
A: Yes, we ship worldwide.
A: Yes, within 30 days of delivery. See return policy.
2. Q: How do I initiate a return?
A: Contact customer support via email or phone.
3. Q: When will I receive my refund?
A: Refunds processed within 5-7 business days.
A: No, but it’s recommended for easier checkout and order tracking.
2. Q: I forgot my password. What do I do?
A: Click “Forgot Password” and follow reset instructions.
A: See size chart on product pages.
2. Q: How do I know my size?
A: Contact customer support for sizing assistance.
3. Q: What materials are used in your products?
A: See product descriptions for material information.
A: Use tracking number provided via email.
2. Q: Can I cancel or change my order?
A: Contact customer support immediately.
3. Q: Do you offer discounts or promotions?
A: Yes, sign up for newsletter or follow social media.